As a cross-border e-logistics expert, Landmark Global supports your ecommerce business by delivering parcels to your customers anywhere around the globe, managing customs and handling all the paperwork.
Landmark Global contributes to a positive shopping experience with on-time deliveries and easy returns. With its web-based platform Mercury you can easily manage and monitor your shipments, and its support team provides you a personalised approach every step of the way.
Landmark Global’s 1,500 employees operate in 25 locations in 11 countries across Europe, North America and Asia. A hybrid model of managing its own sites and working closely with its postal and commercial delivery partners worldwide gives it a truly global reach, allowing it to deliver to 220 destinations. Landmark Global is part of the bpostgroup.
What Landmark Global offers you
Landmark Global offers e-commerce business efficient delivery services and an easy-to-integrate web-based monitoring platform. Its experienced and flexible team provides tailored advice to create the solution that works best for you.
Parcel Delivery services around the globe
Parcel shipping is in Landmark Global’s DNA. Do you sell products online? Landmark Global will ship them to your customers anywhere in the world, taking care of customs and with on-time delivery. You can rely on the solution’s extensive experience, which goes back to the origins of its postal services business. Since those early days Landmark Global has built strong relationships with domestic and international carriers to get the products you sell to their destination on time, every time.
- Local pickup & drop off
- Ground & Air options
- Import/Export customs expertise
- Various delivery options
- Smart routing
- End-to-end tracking
- Returns management
Customs Clearance
Landmark Global has been very active in developing modern business solutions, allowing brands to seamlessly expand into new territories and reach new customers. Landmark Global masters the complexity of international trade. Thanks to an in-house team of experts, the solution is able to ensure smooth customs clearance for the solution’s customers.
- B2B and B2C clearance
- Trade & Tax consulting
- Product & Labelling Consulting
- Customs compliance consultancy
- Invoicing requirements
A flexible Returns Management at your service
Returns of goods are a quintessential part of online sales. Landmark Global helps you handle returns with a range of flexible solutions based on your destination, speed and size of the parcels.
Returns are sent securely, the solution taking care of everything from labelling to inbound customs clearance and transportation to your facility. With global coverage, a simple, seamless process is guaranteed to increase order conversions and maintain focus on customer loyalty.
- In-country consolidation of goods
- Customs clearance
- Flexible scheduling
- Return to your local hub
International Mail Delivery
Landmark Global offers extensive knowledge and experience in global mail delivery, with daily connections to postal operators around the world.
Whether it’s invoices, payrolls, financial communications or direct mail, mail flows are managed securely and on time. With a user-friendly tool, you can track the processing and cost of your deposit.
- No minimum volume required
- Domestic services
- B2B and B2C clearance
- Deliveries economy/prior, sorted/unsorted
- Mail tracking
Integrated services platform Mercury
Mercury’s web-software offers plug-and-play integration with leading e-commerce and order management systems, allowing you to manage shipments around the world easily and efficiently.
Mercury, brings together tracking, reporting and accounting into one easy-to-use platform giving you full visibility of your supply chain, keeping you in control.
Clients can integrate in a number of ways: using web services and APIs, via FTP or using the Mercury online tool to perform manual or batch downloads.
Customer-driven team at your service
The multi-disciplinary team of experts is organised around the client and their needs. All customers have a dedicated customer service manager who ensures a smooth transition and integration with your e-commerce platform.
The customer support team works closely with you to answer all your questions and understand your specific shipping needs.
History
Landmark Global is part of the bpostgroup. Headquartered in Belgium, it comprises various entities around the world. Starting out as national postal operator, the company transformed into an innovative global parcels and e-commerce logistics provider over the years. bpostgroup is active all over the world and is listed on Euronext.
