Customer Relationship

In e-commerce, customer relationship is crucial to the success of any business. Building and maintaining strong relationships with customers can lead to increased customer loyalty, repeat business, and positive word-of-mouth marketing. In the highly competitive world of e-commerce, businesses that prioritize customer relationship are more likely to succeed and grow.

One of the main challenges of e-commerce is the lack of face-to-face interaction with customers. This makes it more difficult to establish a personal connection and build trust. However, businesses can overcome this challenge by providing exceptional customer service, offering personalized recommendations, and engaging with customers on social media and other channels.

second hand ecommerce

Why take advantage of second hand ?

Second hand is a growing trend. As consumers become more ...

Customer service: the best practices for your E-Commerce

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Interview with Dennis Lenard from Creative Navy

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For this interview, I exchanged with Dennis Lenard, CEO of ...

Understanding the retail generation gaps GP 6a CitiXsys 1

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9 Best Ecommerce Subscription Services to Start in 2019

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Bartosz Skwarczek G2A

Bartosz Skwarczek (G2A.com): “Gift cards, coupons and loyalty programs are all great incentives for the customer, but all this might just be too much of a good thing”

What are your predictions on 3 top challenges that will ...

How to create a ‘buyer persona’ in 5 simple steps

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